We offer free US shipping!
We ship to all US, Canadian, and International locations (including Australia). All orders are processed & shipped within 7 business days of you placing the order using DHL, USPS, UPS, or FedEx, depending on your location and fastest available service. Typical delivery time is between 7 to 15 days (US Orders) and 15 - 25 days (International Orders) however, you may receive your items much earlier.
You'll receive an email containing your tracking number once your order is shipped, so you can track it every step of the way!
Delays may occur due to Holidays and/or any unforeseen events such as bad weather. Please do note as well that custom inspections can be a factor during shipment.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
DogTimez is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at email@example.com.