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Shipping Policy

We offer free US shipping!

We ship to all US, Canadian, and International locations (including Australia). All orders are processed & shipped within 7 business days of you placing the order using DHL, USPS, UPS, or FedEx, depending on your location and fastest available service. Typical delivery time is between 7 to 15 days (US Orders) and 15 - 25 days (International Orders) however, you may receive your items much earlier. 

You'll receive an email containing your tracking number once your order is shipped, so you can track it every step of the way!

Delays may occur due to Holidays and/or any unforeseen events such as bad weather. Please do note as well that custom inspections can be a factor during shipment.

 

Our Guarantee

At DogTimez, our pets are our family and we want everyone to feel like a part of this family. We offer a 100% satisfaction guarantee.  If for any reason, you or your pet are not completely satisfied with your purchase, send it back for a full refund...no questions asked.